FAQ at Carolinahurricanes.com

Assignment:  Create an interactive FAQ help page for your entity (publication, company or organization). This frequently asked question section should anticipate common problems and questions users might have. The page should have:
•  Clear, comprehensible instructions
•  Clear organization
•  Thorough consideration and anticipation of user questions
•  Informative, helpful answers to FAQ questions
•  Design that promotes, rather than impedes, page usability

CAROLINA HURRICANES FAQ

1. How do I sign-up for season tickets?

2. How do I get single-game tickets?

3. Do you have anything between single-game and season-tickets?

4. Where do the Canes play their home games?

5. How do I get to the arena?

6. Are there message boards and blogs for fans?

7. Who is on the team roster?

8. What are the players stats this year?

9. Do you offer any special benefits to season ticket holders?

1. Season tickets are still available for the 2006-2007 season, prorated for the remaining games this season. A detailed brochure is available. Email your ticket request, or call 1-800-NHL-CANES.   

  2. Single game tickets are available through ticketmaster.com, through ticketmaster charge-by phone at 919-834-4000, or at the RBC center box office.  Box office hours are M-F and Saturday 10-4. The box office is also open on Sunday game days. Tickets for December and January games are available now, tickets for February, March, and April games will be available January 2, 2007.

 3. Yes, we offer 10-game and 24-game mini-plans.  There are three different packages within the 10-game plan. Per game ticket prices within these plans are between the single-game price and season ticket discounted prices.
 
 4. The Carolina Hurricanes play all  home games at the RBC Center, 1400 Edwards Mill Road, Raleigh.  The state-of-the-art RBC Center opened in 1999. It was funded as a joint venture between the State of North Carolina, Wake County, the City of Raleigh, and the Wolfpack Club at North Carolina State University.

 5. The RBC Center is located at 1400 Edwards Mill Road in Raleigh, NC. Maps and directions are available online and below: 

From Greensboro, Durham, Chapel Hill
I-40 East into Raleigh
Exit Wade Avenue,  Exit #289
First Exit Edwards Mill Road

From Fayetteville, Lumberton, South Carolina
I-95 North to I-40 West
Exit Wade Avenue, Exit #289
First Exit Edwards Mill Road

From Goldsboro, Kinston
US 70 West to I-40 West
Exit I-440 Inner Beltline
Exit #4; left at top of ramp
First Exit Edwards Mill Road

From Rocky Mount
US 64 West to Raleigh
Exit I-440 Outer Beltline
Exit #4-B
Second Exit Edwards Mill Road

From Wilmington, Jacksonville
I-40 West to Raleigh
Exit Wade Avenue, Exit #289
First Exit Edwards Mill Road

From Wilson, Greenville
US 264 West to 64 West to Raleigh
I-440 Outer Beltline
Exit #4-B
Second Exit Edwards Mill Road

From Charlotte, Kannapolis, Salisbury
I-85 North to I-40 East to Raleigh
Exit Wade Avenue, Exit #289
First Exit Edwards Mill Road

From Richmond, Petersburgh, Virginia Area
I-95 South to I-85 South to US 1 South to Raleigh
I-440 Outer Beltline
Exit #4-B
Second Exit Edwards Mill Road

6. There are numerous message boards and blogs for fans to interact  and keep up with news from a fan perspective. The team’s official message border is “Caniac Corner“.

7. The team has a 25-man roster. This includes Cory Stillman and Frank Kaberle who are on injured reserve.

8. Up-to-date player statistics in numerous categories are maintained by the team, by the NHL, and by ESPN.

9. Season ticket holders receive numerous special benefits, including the option to buy extra single-game seats at a discount before public on-sale, the ability to buy multi-game parking passes, priority in sale of playoff tickets, a discount at the team store, and the ability to e-mail tickets to friends. The team has a special FAQ on this subject.